Wednesday, July 14, 2010

Successful management of your restaurant staff

Being a good restaurant manager is probably just like being a good parent. You are accountable for the variety of people working under you. Always remember that restaurant management jobs could be highly stressful also. Being a good leader to your workforce is noticeably comparable to the leadership traits needed in a good parent. Here are some really good tips to help you successfully manage your workforce:

Just like steadiness is important when raising a kid; trustworthy and reliable standards are essential for staff members to follow. This is beneficial for your clientele, who expect the same quality dining experience for every visit as well as for the workforce themselves given that they know what is expected of them. This theory applies to the foodstuff you serve, the hygiene of the place, the level of customer service, and even the attitude of the employees. Having a trustworthy level of high class food and service is the most excellent way to gain the repeated business from consumers.

In addition to consistency you should "definitely strengthen good behavior." Encouraging and openly praising your employees when they perform in an commendable manner is good for the confidence of your employees and just like praising a child's nice behavior leads to more of the same, complimenting your employees encourages them to work harder and more confidently.

Instructing your workforce that "we serve people, not food" should be the primary motto is the crucial step in training successful restaurant staff. Your employees should attend to the customers with a smile and the same reverence they use for you, no matter how complicated or fussy the person may be.

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